Toshiba Heat Pumps are famous for their performance and reliability and so we offer a full five year parts and labour warranty on all our products unless otherwise stated. Should you suspect there is a problem with your heat pump we recommend that you refer to your heat pump installer in the first instance. If issues persist then contact the Warranty Manager at AHI Carrier (NZ) Ltd on 09 355 6720 or email warranty@ahi-carrier.co.nz for assistance.

Note that Super Modular Multi Systems (SMMS) and Super Heat Recovery Multi (SHRM) Systems have a 1 year parts and labour warranty.


CERTIFICATE OF WARRANTY AND EXCLUSIONS - DOWNLOAD